Register now for one of the limited spaces on this course to enhance and develop your skills. Who should attend: - Facilitators
- Managers of staff
- Team Leaders
- Trainers
Course Overview: - How to organise & plan a training course
- Training Delivery Styles
- Identify the Group Needs
- Knowledge Transfer Techniques
- Effective use of NLP
- Making the training FUN
- Activities & Breakouts
- Keeping Control of the Group
- Confidence & Assertiveness
- How to measure effectiveness of training
Times: 8.30am – 5.00pm Cost: includes all meals, certificate and workbook Course Detail: What organisation is required for a course? - Understand why good organisation is so important to the success of a training course
- How to develop good training course organisational skills
- Preparing for a course
- Main areas of consideration for success
- Designing checklists
The importance of training environments - Understand why the training room is so vital to the success of the training outcomes
- Learn the key elements that make a successful training environment
- Why is the room so important for success?
- Different room styles and set up
- Room preparation
Maximising your own delivery style - Using the different styles of training delivery
- Maximise your training results
- What are the different styles?
- How do I develop a delivery style?
- Targeting your delivery to an audience
- Success factors when delivering a course
How to identify and meet the needs of your group - Understand the different behaviours in a group
- Understand how to control a group to ensure the course is not disrupted
- Identify your audience
To know the importance of training tools and how to use them effectively - Understand the tools that can be used during training to maximise the learning
- What different effects and outcomes tools have
- What are the tools of a trainer?
- Which tools do I use?
- How to maximise the training impact
- Using accelerated learning & NLP techniques
To understand what knowledge transfer is and how to achieve it - Ensure a knowledge transfer is occurring
- How to use different techniques to assist with checking your message is making sense
- How do I get the message across?
- How will I know if they understood?
Facilitator’s Profile - Craig McFadyen - Owner of 2 training companies
- Developed over 50 training programmes for re-sale
- 12 years training experience
- 15 years of customer service management
- Winner of 2005 TUANZ innovation award for education - icontact
- Winner of Business Award – “Excellence in Service Delivery”
- Designed training for and delivered training for many of NZ’s top 200 companies
- Co-author of “Return on Training Investment Made Easy”
All public workshops are available as in-house programmes customised to your specific business needs.  Click here to download a course overview (247KB)
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