Register now for one of the limited spaces on this course to enhance and develop your skills. Who should attend: - Developing Team Leaders
- New Team Leaders
- Supervisors
- Senior Agents / 2ic’s
Course Overview: - The Team Leader Role
- Motivating your team
- Managing your Time
- How to Coach
- How to give Feedback
- Managing Conflict
- Performance Management
- Building High Performing Teams
- Effective Leadership
- Management Styles
- Assertiveness
Times: 8.30am – 5.00pm Cost: Includes all meals, certificate and workbook ALL public workshops are available as in-house programmes customised to your specific business needs.  Click here to download a course overview (197 KB)
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