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Craig McFadyen - Training Director
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Craig is the Director for Rapid Results and a Founder and Owner of the leading human resource training and consultancy firms.
Craig is also the Training Director, where he is responsible for designing and implementing Rapid Results & icontact training programmes and looking at the overall development direction for customers. His role extends to managing Rapid Results specialist consultants.
Craig has over 15 years of experience in all aspects of operational management and training implementation within New Zealand, Australia, Dominican Republic and United Kingdom. This is specifically in the call/contact centre, sales, distribution and customer service functions of a business.
Before establishing Rapid Results & icontact, Craig helped launch other businesses in the call centre training field. He has gained extensive experience and honed his skills in staff management by working with Government departments and organisations from the Top 200 in New Zealand.
In his spare time Craig enjoys reading (favourite fiction is Lee Childs - highly recommended if you have never read his books!), keeping up with business trends and information, spending time on the internet and playing golf - badly! Craig is engaged to be married and has a step son, a house full of animals including six cats (yes thats right six!) and a 65kg rottweiler called Dudley.
Contact us today for more information!
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