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Introduction

Introduction

Rapid Results Limited is accredited by the New Zealand Qualifications Authority under the provisions of the Education Act 1989 to provide education and training based on call centre operations and call centre management levels 1-3.

Audits

Audits From start up sites through to growing centres and those experiencing difficulties, our 12+ years in the call and contact centre industry provide ideal experience in helping to move forward plans and desired outcomes.

Team Leaders

Team Leaders We believe the Team Leader to be the lynch pin in the call and contact centre environment. If the Team Leaders are skilled and able to motivate team members to high performance, everything else in the centre will naturally fall in to place.

Training

Training

Rapid Results provides a number of training options for Contact Centres. These are best described in the training section. If your interest is in Contact Centre qualifications, click on this link.

Qualification

Qualification Rapid Results is accredited by the NZQA under the provisions of the Education Act 1989 to provide education and training based on call centre operations and call centre management levels 1-3