Introduction
Staff development through training is one of our strengths. We provide the following programmes which can be tailored for your organisation’s needs.
We also provide a pre training element to ensure the best approach of the training, relying on NLP techniques and strong challenging atmosphere to involve people so that they understand why the implementation of the training principles will help them become more effective in their roles.
Rapid Results offers a range of training solutions. We base our training methodology on the following model:
Assessment – Development – Delivery – Coaching - Refresh
We have a number of training solutions which are customisable to organisation’s needs. We always provide a pre-assessment service which enables us to understand the needs of your people and organisation more fully. In addition, the trainer making the delivery aims to build rapport prior to engaging in any training session which puts the attendees at ease about a programme.
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Our training modules are mapped to NZQA standards and we fully support organisations registering with ETITO for assistance in the National Certificate courses. |
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Click here to go to the i-contact e-learning site to view our e-learning options on call centre qualifications.
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