Coaching
Effectively coach and give feedback to your staff to increase their confidence and productivity.
Objective – How to effectively coach and give feedback to your staff. Creating a positive environment to handle conflict and coach to high performance.
Duration: 1 Day
OVERVIEW
Feedback and Coaching
- Defining feedback
- Guidelines to follow
- Your role as a coach
- Coaching on the job
- Coaching Tips
Goals for coaching discussion
- Abdication, Delegation, Support & Coaching
- Why coach?
Feedback
- What is Good Feedback?
- Various Methods
- Common Situations
Preparing to coach
- Your Role
- Framework
- Analysing Performance Problems
The coaching discussion
- Body Language
- Verbal Communication
- Five Main Phases
Check out our public workshop on team leadership or contact us today to design a program tailored to your needs.
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