Lego Serious Play
LEGO Serious Play is a methodology to be applied for a variety of topics.
Objective – To develop the skills necessary to be successful in the sales arena. Developing an understanding of how to treat selling as a service, understand the customer, offer correct solutions, handle objections and methods for closing.
Duration: 1 Day
OVERVIEW
Sales as Service
- The Sales Process
- Value to Customers
- Why Sell?
- Outbound Calling
Uncovering Customer Needs
- Elements of Communication
- Questioning & Listening
Sales Solutions
- Features & Benefits
- Buying Signals
- Matching Needs
- The Sales Funnel
Handling Objections
- Resistance versus refusal
- Understanding objections
- Examples of objections
- Five steps to deal with objections
Closing the Sale
- How to close the sale
- Examples of sales closes
- Role play examples
Learn more about our public workshops or contact us today to design a program tailored to your needs
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