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Introduction

Introduction Staff development through training is one of our strengths. We provide the following programmes which can be tailored for your organisation’s needs.

Sales Training & Development

Sales Training & Development

Providing the necessary skills and understanding to be a successful sales person whether new to the role or experienced, this course will increase your sales results!

Some previous course results:

80% increase in two days

189% increase in two months

 

Train the Trainer

Train the Trainer

The A-Z of top training methodology for providing memorable, high retention training sessions. This covers all the training basics right through to Accelerated Learning Techniques, NLP and many more.  Your trainers will come away bursting with new ideas, techniques and confidence.

Coaching

Coaching

Effectively coach and give feedback to your staff to increase their confidence and productivity.

TMI Profiling and Team Building

TMI Profiling and Team Building

Using the Team Management Index Profiles to help improve productivity and team working amongst teams - especially effective for management teams.

Challenging Customers

Challenging Customers

This programme provides the solutions to dealing with difficult situations with customers and keep the customer!

Customer Service

Customer Service Develop a professional telephone manner with the ability to deliver excellence in customer service

Debt Negotiation

Debt Negotiation Ensuring a win-win situation that collects money and keeps the customer.

Return on Investment (ROI)

Return on Investment (ROI) Providing the participants with the necessary skills and knowledge on providing tangible outcomes in the often termed ‘soft’ areas of the HR and business arena.

Leadership

Leadership Understanding how to practise excellence in a leadership position

Occupational Health & Safety (OSH)

Occupational Health & Safety (OSH) To understand the Occupational Safety and Health principles in the workplace.

Sales Motivation (For Managers)

Sales Motivation (For Managers) To develop the skills leading sales teams to greater sales results.

Time Management

Time Management Learning the necessary skills to maximise efficiency.

Stress Management

Stress Management This course teaches the participants how to handle stress, watch out for early signs and manage everyday loads and factors.

Team Leadership Skills

Team Leadership Skills To provide you with the practical skills necessary to achieve top performance from the team you are leading and understand how to practise excellence in a leadership position.

Assertiveness

Assertiveness To develop assertive behaviour and recognising the benefits of being assertive.

Presentation Skills

Presentation Skills To develop skills necessary for the perfect presentation.

Cultural Diversity

Cultural Diversity Develop an understanding of cultural differences and learn specific skills required to successfully communicate across linguistic and cultural borders.

Programmes To Own

Programmes To Own We can work with you to tailor a programme for your organisation, train your designated trainers or deliverers how to get the most out of the training and help to monitor the quality.