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Introduction

Introduction Staff development through training is one of our strengths. We provide the following programmes which can be tailored for your organisation’s needs.

Sales Training & Development

Sales Training & Development

Providing the necessary skills and understanding to be a successful sales person whether new to the role or experienced, this course will increase your sales results!

Some previous course results:

80% increase in two days

189% increase in two months

 

Lego Serious Play

Lego Serious Play

Providing the necessary skills and understanding to be a successful sales person whether new to the role or experienced, this course will increase your sales results!

Some previous course results:

80% increase in two days

189% increase in two months

 

Coaching

Coaching

Effectively coach and give feedback to your staff to increase their confidence and productivity.

Train the Trainer

Train the Trainer

The A-Z of top training methodology for providing memorable, high retention training sessions. This covers all the training basics right through to Accelerated Learning Techniques, NLP and many more.  Your trainers will come away bursting with new ideas, techniques and confidence.

Challenging Customers

Challenging Customers

This programme provides the solutions to dealing with difficult situations with customers and keep the customer!

TMI Profiling and Team Building

TMI Profiling and Team Building

Using the Team Management Index Profiles to help improve productivity and team working amongst teams - especially effective for management teams.

Customer Service

Customer Service

Much lip-service is paid to customer service. But do you really deliver?

Debt Negotiation

Debt Negotiation Ensuring a win-win situation that collects money and keeps the customer.

Return on Investment (ROI)

Return on Investment (ROI) Providing the participants with the necessary skills and knowledge on providing tangible outcomes in the often termed ‘soft’ areas of the HR and business arena.

Leadership

Leadership Understanding how to practise excellence in a leadership position

Team Leadership Skills

Team Leadership Skills To provide you with the practical skills necessary to achieve top performance from the team you are leading and understand how to practise excellence in a leadership position.

Assertiveness

Assertiveness To develop assertive behaviour and recognising the benefits of being assertive.

Programmes To Own

Programmes To Own We can work with you to tailor a programme for your organisation, train your designated trainers or deliverers how to get the most out of the training and help to monitor the quality.